Can you afford to be clueless about your customer service?
Claire Boscq
- Region:
- Anywhere
- Notice Period:
- Emergency (maybe less than one week's notice)
- Type:
- Professional
- Fee:
- Paid
- Category:
- Business
- Updated:
- 13th June 2022
Wouldn't you like to know what is happening in your organisation when you are not there?
Be a fly on wall, and learn how you could improve your service delivery by understanding how your employees delight your customers or not!
I have the best job in the world, yes I do get paid to shop but moreso, because I help businesses deliver exceptional customer experiences, increase their employees’ engagement and customer loyalty.
Let me share with you how, during this enthusiastic presentation, a Mystery Shopper uncovers secrets in your business and improve your service delivery. With real-life customer service stories, to drive change, increase performances and have a thriving business with exponential growth by taking a customer-centric approach.
Views: 453 | Enquiries: 0About Claire Boscq
Claire Boscq is the No1 Woman Global Customer Experience Gurus list with three decades of expertise, Claire, is an authority in the Customer Experience Industry.
Author of 4 books; with a No 1 Amazon best seller in 2020, she is an international media influencer with her work published in Brazil, Philippines, India, US & Europe.
Claire has spoken in over 20 countries; she delivers fast paced and high-energy presentations in French and English. Winner of the Institute of Director award, she is also a former Director on the board of BAG & MSPA.
She brings a more holistic and comprehensive approach to organisations and individuals with her BizShui™ Method; creating powerful flow in businesses by integrating a blend of the traditional Feng Shui principles with modern business & personal needs turning people and places into prosperity.
Now she isn’t restricted to a zoom room, there is no stopping her from travelling around the world again!
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