Jools was a highly successful career detective having completed over 30 years exemplary service in the Metropolitan Police Service . This was mainly within Specialist Operations at New Scotland Yard (NSY). His considerable expertise was acquired from prolonged and highly successful postings to the elite Counter Terrorism Command, the SO11 Covert Surveillance Unit and the Flying Squad. On his retirement from the MPS he received a rare accolade where he was personally thanked by The Commissioner, Sir Ian Blair who presented him with his Certificate of Service. On retirement, Jools ran a successful surveillance company in the private sector for many years. He has done some after-dinner speaking delivering a fascinating insight into the covert operation leading up to the infamous Millennium Dome diamond robbery. In 2020 he worked with Ross Kemp and ITV on a 20 year Anniversary programme about the robbery. https://www.youtube.com/watch?v=wcnST-qOZEc&t=9s and also featured heavily in the 2025 Netflix production "The Diamond Heist"