For fifteen years I have taken in, cared for, and introduced the public to snakes and lizards at educational and public events. From helping people over their fears to filming music videos, from coaxing a snake out of the engine of a brand new Mercedes to rehabilitating three snakes that had not been fed for a year, and from reuniting a lost tortoise with its owner to being part of a major Halloween 'Scare' attraction, I've never known what the next phone call would bring.